Last Update: June 29, 2020
Information You Provide to Us. When you sign up for an account for our Services (an “Account”), you provide us your first name, last name, project address, phone number, email address, and password to register with us. When you order a Curation Kit, we request and collect from you information for your billing and shipping information, room configuration, and dimensional information. If you post a photo to us, we will collect that photo.
When you initiate a Purchase Order, we request a nonrefundable monetary commitment from you ("Deposit") and your Contractor's information, including the Contractor's name, company name, email address, mobile telephone number, and your consent to contact your Contractor. We recommend notifying your Contractor about your collaboration with Room by Color. When you place an order for the Services or when you order products through the Services, we, our third-party supplier, and/or our third-party payment processor will collect payment, shipping and billing information, your name and contact information, and/or your Mover or Contractor information in order to process the transaction.
If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email for our records and in order to send you a reply. When you participate in one of our surveys, we may collect additional profile information.
For online payments, we use the payment services of Wix Payments and Paypal. We do not process or maintain your credit card or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to Wix Payment and Paypal's Terms of Service of Privacy Policies.
Information Collected from Third Party Companies. We may receive information about you from other sources, including from Social Networking Sites ("SNS"). We may add this information to the information we have already collected from you via our Services in order to improve the Services.
INFORMATION COLLECTED AUTOMATICALLY
Log Files. As is true of most websites, we may gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.
Marketing Companies. We may work with a number of companies that assist in marketing our services to you on third party websites. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you, on our sites and those of third parties. While not a comprehensive list, some of these companies we work with are Facebook, Twitter, Pinterest, Google, and Microsoft. To better understand how these companies use your information, please see the privacy policies available on their respective websites.
Analytics Companies. We may work with a number of third-party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our website and understand how people find and navigate it. Currently, we work with Wix.com. This is not intended to be a comprehensive list and we may stop working with these companies and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their respective websites.
THIRD PARTY WEBSITES
USE OF YOUR PERSONAL INFORMATION
General Use. In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways:
to choose and deliver your shipment;
respond to comments, requests and questions and provide customer service;
facilitate the creation of and secure your Account on our network;
identify you as a user in our system;
provide, process and deliver the Services you request;
improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better;
send you administrative email notifications, such as security or support and maintenance advisories;
resolve disputes and/or troubleshoot problems;
develop, improve, and deliver marketing and advertising for the Services;
process and deliver orders;
respond to your inquiries related to employment opportunities or other requests; and
send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
We may store and process your personal information in the United States and other countries.
User Feedback. We may post user feedback on the Services from time to time. If you make any comments on a SNS wall or forum associated with the Service, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these forums.
Creation of Anonymous Data. We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
DISCLOSURE OF YOUR PERSONAL INFORMATION
Third Party Service Providers. We may share your personal information with third party service providers to: provide you with the Services; conduct quality assurance testing; facilitate your purchase of items from third party partners; facilitate creation of accounts; provide technical support; market the Services; and/or to provide other services to Room by Color.
YOUR CHOICES REGARDING INFORMATION
Please note your rights and choices vary depending upon your location. Certain information may be exempt from such requests under applicable law. We will take reasonable steps to verify your identity.
Cookies. If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable cookies, please contact us below.
We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Services.
Changes to Personal Information. You may change your personal information in your Account by editing your profile within your Account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.
Verification. To protect your privacy and security, we take reasonable steps to verify your identity and requests before granting the rights above, including account access or making corrections to your information. You are solely responsible for maintaining the secrecy of your unique password and account information at all times.
Room by Color
33 West 60th Street, Floor 2, New York, NY 10023